How to cancel my auto pay?

Please note depending on your school setup, to get to your Transact portal you may have to login to your school portal first. See example below:

Login to your portal login using your student id and password

Click on “Finances” tab or "payments" tab or you may see a "payment plans" tab just depends on the school. It should then route you to your Transact portal overview page.

Also depending on your school setup you may just need to go directly to the Transact portal URL and log in with the account you created when you enrolled into a payment plan See example below:

Transact Portal URL

  1. Once you are logged into your Transact portal, on the left side, select Payment Plans. Then select auto pay.


  2. A sidebar will open on the right-hand side that looks like this & then scroll down to where it says view or edit details here & click on it.


  3. If you are looking to cancel your auto pay, then you will click on cancel auto pay button that is located on the agreement block. 


  4. You will be prompt if you are sure you want to cancel auto pay, once you click on cancel auto pay. it will take you back to your payment plans view and it would go back to stating set up autopay. That is how you know it has been cancelled & you are all done.


If you encounter an issue or have any questions, please contact student support via chat. We are available Monday- Friday 8am- 5:30 pm ET. 

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