Transact IFT (International Funds Transfer) Documents Required & Payment Instructions for the following China, India, & Brazil

China

Please be aware for each payment/instalment you must create a new payment registration. The remittance to the designated account should be completed no later than 48 hours after the order is placed. (Mobile banking transfer supports 7*24 payment).

We only accept RMB remittances made by students themselves or their immediate family members through personal bank accounts (bank cards with 12 to 19 digits). Please do not pay by cash, check, bank draft or company account.

When remit, please be sure to fill in the student's payment reference in the Reference/remarks column so that we can check your payment.

When sending money, do not pay by cash, check, bank draft or company account.

Please make equal payment according to the RMB amount in the order. If the payment amount does not match the order amount, your payment will be delayed or refunded, and the related costs and impacts will be borne by the students themselves.

Please prepare the required materials according to your payment content (the format is not limited to jpg/jpeg/png/pdf/doc/docx), and upload them within 24 hours after payment via the following link: GeoSwift

If the materials are not provided on time or the materials do not meet the requirements, your money will be refunded, and the bank will charge part of the handling fee.
Identity documents.

• The front and back of the student ID card (the ID must be clearly visible and within the validity period)

• When the student is not the actual payer, please provide the front and back of the payer's ID card or the page of the passport (the certificate must be clearly visible and within the validity period)

• When the student is not the actual payer, please provide proof of the relationship between the payer and the student (account book/notarial certificate/birth certificate/marriage certificate and other valid documents recognized by national laws)

 

Proof of Payment: 
 

• Study abroad tuition fees: Admission notice or payment notice issued by the school (including school name/Logo, student name, and the amount of this payment, payment time or corresponding semester)
• Apartment rental: Proof of study (admission letter/student ID/screenshot of the invitation email sent by the school, etc.)
• Rental contract (including apartment name, student name, lease term and the amount of this payment)
• Blocked account payment: Fintiba Payment Slip (full PDF version)
  Proof of study (admission letter/student ID/a screenshot of the invitation email sent by the school, etc.)

Payment voucher:

• Bank Transfer Voucher or Mobile Banking Electronic Voucher

If the payment materials do not meet the requirements, your payment will be refunded

If you have any questions, please contact us according to the following contact information (working hours: Monday to Friday, 9:00-18:00 Beijing time).

Hotline：400-820-1513 
Email：transfermateeducation@geoswift.com 
WeChat public account：【Geoswift】

India

Please be aware for each payment/instalment you must create a new payment registration.

The following steps must be followed strictly to ensure there are no delays to your payment. 

Step 1: Make sure you have registered for the correct amount provided by the College / University / Accommodation Provider. 

Step 2: Pay the EXACT amount in INR and make sure you use the EBIXCASH World Money Order ID in your payment reference so that our partner Ebixcash can easily allocate your funds. 

IMPORTANT! All funds must be transferred from your own account or from the account of a close relative. A person shall be deemed to be a relative of another if:

• They are members of a Hindu undivided family; or
• They are husband and wife; or
• The one is related to the other in the manner indicated below: 
  - Father (including stepfather) 
  - Mother (including stepmother) 
  - Son (including stepson) 
  - Son's wife 
  - Daughter 
  - Daughter's husband 
  - Brother (including stepbrothers) 
  - Sister (including stepsisters)
  
  Step 3: Our partner EbixCash will be in touch shortly after reviewing the provided documents and will be able to advise on the next steps. 
  
  Step 4: If TCS (Tax) is applicable on the transaction:
• Ebixcash will contact you after receipt of the above documents.
• You must ensure to make the payment promptly using the same transfer EBIXCASH World Money Order ID number as the initial payment.
• You must send the payment screenshot / confirmation to Ebixcash

IMPORTANT!: Once the payment is made, please revert back to this page and upload a copy of the Receipt. 

Step 5: Ebixcash will only release funds to TransferMate once all the documents have been approved. Please be advised that it takes 3 to 5 business days for funds to reach TransferMates account once released by Ebixcash 

Step 6: Once Transfermate have the funds, the funds will be sent without delay however it does take 1 to 2 business days for the funds to reach to the College / University 
Note: Please be advised that in some instances Ebixcash may contact you to send the documents via courier. 

Should you have any further questions, feel free to contact us at edu@transfermate.com or our partner Ebixcash at transfermate@ebixcash.com or via phone at +91 22 69603502 . 


Transfermate and its partner EBIXCASH World money do not accept cash deposits into their account. Hence please strictly use cheque, RTGS, NEFT for your INR transfers to EBIX account. 

We will never contact you in regards to changing account details or personal details. You may also log into your online account to check the status of your payment after 24 hour 

As per the new Tax guidelines. There is an additional TCS (Tax collected at source) which needs to be charged to the remitter from 1st of October 2020. Our team at EBIXCASH World Money will check the exact TCS to be levied and will inform you accordingly 

For more details to complete the transaction call our fulfillment partners: +91 22 69603502

Brazil

You now need to arrange a bank transfer to the TransferMate Bank Account as detailed below.
You can either do this online or by contacting your bank in person.

TransferMate must receive your payment in their account within 48 hours. You will need to allow 1 working day for the funds to reach their account.
When transferring the funds ensure that you enter your name and date of birth or below reference number, so your payment can be allocated. (Cash, Drafts or Cheques will not be accepted).

TO FULFILL THE FX CONTRACT YOU HAVE ENTERED WITH TRANSFERMATE PLEASE SEND BRL (Brazil Reais).
SENDING ANY OTHER CURRENCY WILL INCUR EXTRA COSTS DUE TO FOREIGN EXCHANGE FEES.
PLEASE MAKE SURE YOUR BANK IS INSTRUCTED TO TRANSFER THE CORRECT CURRENCY AS PER THESE PAYMENT INSTRUCTIONS.

TME Transact Campus Support Tel Number: +5528008913501 
Email: transactcampusedusupport@transfermate.com

To upload the documents related to your transaction

• Receipt of payment transfer
• Passport
• Offer letter / Invoice / Tenancy Agreement / Quote
   

TransferMate will never contact you via email or Skype to change the account details.

If you encounter an issue or have any questions, please contact student support via chat. We are available Monday- Friday 8am- 5:30 pm ET.